This year, there were four companies that were honored by the Families and Work Institute for their contributions to the military community. Among those four was a name most are familiar with: JPMorgan Chase.
The Work Life Legacy Military Award is awarded every year based on “promising practices for hiring and supporting transitioning service members and their families”. And JPMorgan Chase is playing a significant role in helping more than 2 million military veterans transition to the civilian workforce by 2016. Cited as a “national issue”, the need for support and opportunities are a national concern and Admiral Michael Mullen, retired Chairman of the Joint Chiefs of Staff and member of FWI’s Board of Directors says,
Our veterans are returning home to a tough economy, and yet, they are of an extraordinary generation with great potential to continue to make a remarkable difference in the workplace.
As a result of the growing challenges, Families and Work Institute created the Work Life Legacy Military Award.
This is the only award of its kind that includes not only hiring and retaining initiatives, but also the supports that companies are providing to service men and women and their families during this transition,
said Ellen Galinsky, President of Families and Work Institute.
In addition, we established this award to encourage other organizations in supporting military families in transition as a key element of their talent management strategy,
said Michael J. Carey, FWI Board of Directors Chair.
JPMorgan Chase takes a proactive approach that’s both comprehensive and coordinated. It includes hiring teams that are dedicated to building relationships with military bases as it seeks to find both financial and work solutions for our military members returning home. It, along with a coalition of firms that recently grew to almost sixty, launched the 100,000 Jobs Mission program. The goal is to collectively hire 100,000 service members by 2020, including wounded warriors.
Further, the banking giant works to raise awareness of the unique needs of not only these service members but their families, as well. Referred to as a “high-touch” recruiting practice that ensures that every veteran applicant receives a call within five days to discuss their resume, opportunities and next steps; for developing and participating in training, JPMorgan Chase continues to raise the bar and serve as an example for other financial institutions and businesses as a whole.
It’s also played a role in designing many mentoring programs designed to close the gap between the military and civilian cultures, while also promoting economic growth and development of our veteran-owned suppliers. Finally, the bank was cited for co-founding the Institute for Veterans and Military Families with Syracuse University that houses educational programs such as the entrepreneurship bootcamp for disabled veterans; and for supporting the tuition-free Veterans Technology Program at Syracuse’s School of Information Studies for post-9/11 veterans seeking careers in information technology in large corporations.
The programs are crucial for military families as they seek to take control of their finances and build not only their family units, but a sound financial base, too.
Blue Star Deployment Program
Other important elements of the Chase contribution include the Blue Star Deployment Program. As part of this program, Chase offers eligible Credit Cardmembers a 100% refund of interest and fee charges incurred on their account during a military campaign deployment period. Even better, family members may continue to use their military credit card while their loved one is deployed and all interest and fees incurred during the deployment period will be refunded upon the cardmember’s return. There’s also online assistance developed for military families, as well. With a “one stop shop” for various financial products to help them navigate an already stressful time, this type of support is crucial.
As one Chase spokesperson said,
Chase understands that military life creates unique situations for families and has established a toll-free number. It is staffed with representatives who understand those challenges and can help families address them. All customers enrolled in our military program will have access to this military-specific customer service hotline to answer any financial questions they may have regarding their accounts. Our dedicated customer service hotline is open to serve our military families 24 hours a day, seven days a week.
Ken Barrett, who is the Chief Diversity of Officer of General Motors and who is also a retired U.S. Navy Captain said,
Acknowledging companies committed to helping our veterans and their families and highlighting corporate best practices are critical – that is why this award is so important,
For more information on the Blue Star program or any of the programs JPMorgan Chase offers military members, please call 1-877-469-0110 or call collect from overseas 1-318-340-3308. The JPMorgan Chase military website can be found at www.ChaseMilitary.com
The four winning organizations and four honorable mention recipients will be formally honored on September 19, 2012 at FWI’s annual Work Life Legacy Award dinner at Cipriani’s 42nd Street in New York City.